Calendar integration

📅An AI receptionist that books straight into Google Calendar.

One calendar, one copy, no new system to check. Open Lines reads the same Google Calendar you already live in and writes the appointment into it while the caller is still on the phone.

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Free for 7 days, cancel anytime. Live in under 10 minutes.

How it works

What the Google Calendar integration does

Google Calendar suits businesses that run on one diary rather than a booking system — a few people, a shared view, and whatever anyone has blocked out. Open Lines treats that diary as the single source of truth: it reads what is genuinely free at the moment a caller asks, and writes the appointment in as an ordinary event. There is no second calendar to reconcile, because there is only ever one copy.

1
Sign in with Google

An ordinary Google authorisation from your dashboard. No plugin to install and nobody’s permission to ask for.

2
Everything in the diary counts

A school run, a supplier meeting, a block you added yourself — each one makes that time unofferable.

3
It appears where you already look

On the phone in your pocket, in the view your team already has open, with the caller’s details attached.

Why it helps

Built to save you the busywork.

⚡
No gap between promise and record

The slot is written down in the same moment it is offered, which is what actually prevents a double booking.

🔄
One diary, not two

Nothing to keep in sync and no booking calendar to remember to check, because the appointment lives in the only calendar you have.

🧩
Your own blocks are respected

Personal commitments in the same calendar protect your time automatically — which is the argument for keeping them there.

The detail

How the Google Calendar booking works

It books into your primary calendar

The same calendar your phone already shows. There is no separate booking calendar to check, and nothing to keep in sync, because there is only ever one copy.

Existing events block the slot

Anything already in your calendar makes that time unavailable — a school run, a supplier meeting, a block you added yourself. The assistant cannot offer a time you have already spoken for.

Your working hours are respected

It offers times inside the hours you set rather than any gap in the day, so nobody gets booked in at seven in the morning because the calendar happened to be empty.

Revoking access is immediate

The connection is an ordinary Google authorisation, visible in your Google account alongside every other app, and removable from there at any time without contacting anyone.

Questions

Good to know.

Which calendar does it book into?

Your primary Google Calendar — the one your phone already shows. There is no separate booking calendar to keep an eye on.

Will it book over something already in my diary?

No. Anything in your calendar makes that time unavailable, including personal blocks you added yourself.

Can I stop it offering evenings and early mornings?

Yes. It offers times inside the working hours you set, rather than any gap that happens to be empty.

Does it need access to my whole Google account?

It asks for calendar access, and you can see exactly what was granted in your Google account’s security settings at any time.

How do I revoke access?

From your Open Lines dashboard, or directly in your Google account alongside every other connected app. It takes effect immediately.

Does the customer get a calendar invitation?

The appointment is created in your calendar with their details, and they receive a confirmation from Open Lines by text or email.

Let your calendar fill itself.

Connect Google Calendar and let your AI receptionist answer, check availability, and book — in under 10 minutes.

Free for 7 days — cancel anytime before you’re charged.