Open Lines is an AI receptionist that answers every call while you’re in court, in a meeting, or after hours — running new-client intake and booking consultations straight into your calendar. It captures the matter; it never gives legal advice.
Live in under 10 minutes · Books into Google & Outlook · Cancel anytime
When you’re in front of a judge or with a client, the phone rings out — and a potential retainer walks.
People deal with legal problems in the evening. If no one answers, the next firm on Google does.
A full-time receptionist costs more than most solo and small firms want to carry — so calls go unanswered.
It answers in a professional, natural voice, captures the caller’s matter and contact details, screens the type of case, and books the consultation — 24/7. It stays strictly to intake and scheduling and never offers legal advice.
Captures name, contact details, the nature of the matter, and key dates — structured and ready in your inbox.
Identifies the practice area (family, real estate, personal injury, business) so the right person follows up.
Schedules intro calls and consultations into your Google or Outlook calendar with real availability.
Time-sensitive matters get marked as urgent so you can call back before a deadline passes.
“Do you handle wills?” “Do you offer free consultations?” “Where are you located?” — answered from your own site.
You get a clean, structured summary of each caller — matter, urgency, and suggested next step.
Your AI receptionist is tuned to the way legal intake actually works — capturing what a paralegal would, while staying firmly inside ethical lines.
It records the opposing party and key names on the call so your team can run a conflicts check before you agree to act — it never confirms representation itself.
Limitation dates, court dates, and “I was served today” trigger an urgent flag so time-sensitive matters reach you fast.
It answers factual questions from your site, takes intake, and books — but never gives legal advice, quotes outcomes, or forms a solicitor-client relationship.
Example details it captures on a call — illustrative, not a real caller.
No rip-and-replace. Open Lines books into the calendar and tools you already run.
No — and that’s deliberate. It handles intake and scheduling only, captures the details of the matter, and routes the caller to you. It never offers legal opinions or advice.
Yes. It identifies the practice area and the nature of the matter so the right lawyer follows up, and flags anything time-sensitive as urgent.
It captures the opposing party and key names on the call so your team can run a conflicts check before agreeing to act. It does not confirm representation itself.
You get a structured summary by email after every call — name, contact, matter, urgency, and suggested next step — and it can sync to HubSpot as a contact and note.
A calm, professional human voice. It always discloses that it’s a virtual assistant, as required, and books consultations into your live calendar.