Open Lines is an AI receptionist that answers every call while your hands are full — triaging urgent jobs from routine ones, capturing the address and the problem, and booking the service call straight into your calendar.
Live in under 10 minutes · Answers 24/7 · Cancel anytime
A burst pipe or dead furnace is booked with whoever answers first. Voicemail loses the job every time.
No heat at 11pm, flooding on a Sunday — that’s exactly when nobody’s at the phone.
You’re on a roof, under a house, or driving between jobs. The phone is the first thing to drop.
It answers in a friendly, natural voice, tells an emergency from a routine job, captures the address and the problem, and books the service call — 24/7, even when every tech is already out.
No heat, no water, sparks — flagged urgent so you can respond fast. Routine jobs get booked in normally.
Address, the problem, the equipment, and access notes — everything the tech needs before they roll.
Drops the appointment straight into your Google or Outlook calendar with real availability.
“Do you service my area?” “What are your call-out rates?” “Are you licensed?” — answered from your site.
The after-hours emergencies you’re currently missing become booked jobs on Monday morning.
Every call comes through as a clean summary by text and email so nothing gets lost between jobs.
Your AI receptionist is tuned to triage like an experienced dispatcher — so the emergency jobs get to you fast and the routine ones get booked cleanly.
No heat, no water, gas smell, sparking, or flooding are flagged as emergencies and pushed to you immediately; routine maintenance is booked into the next open slot.
It checks the caller’s address or postal code against the areas you cover, so you don’t drive an hour for a job outside your zone.
It captures the equipment, the fault, and access notes (gate codes, parking, pets) so your tech rolls with everything they need.
Example details it captures on a call — illustrative, not a real caller.
No rip-and-replace. Open Lines books into the calendar and tools you already run.
Yes. It’s tuned to flag urgent situations — no heat, no water, gas or electrical hazards — as high priority so you can respond fast, and book everything else normally.
Every time. You get the address, the nature of the fault, the equipment, and any access notes — everything a tech needs before rolling to site.
It screens the caller’s address or postal code against the areas you cover, so out-of-area calls are handled without wasting a truck roll.
It answers 24/7. The late-night and weekend breakdowns you’re missing today get captured and booked, and urgent ones are flagged immediately.
A friendly, natural human voice. It always discloses that it’s a virtual assistant and books into your live calendar.