For HVAC, Plumbing & Electrical

You’re under a sink. The next emergency call goes to voicemail.

Open Lines is an AI receptionist that answers every call while your hands are full — triaging urgent jobs from routine ones, capturing the address and the problem, and booking the service call straight into your calendar.

No credit card required. Live in under 10 minutes.

Live in under 10 minutes · Answers 24/7 · Cancel anytime

Incoming call · answered in 1 ring
00:14
Caller
Hi, are you taking new appointments this week?
Open Lines AI
Absolutely — I can book you in. What day works, and is there someone you usually see?
Caller
Thursday afternoon if you have it.
Open Lines AI
Thursday at 2:30 is open. I'll lock it in and text you a confirmation. 🎉
Appointment booked & synced to your calendar
The real cost

Emergencies don’t wait for you to climb out of the crawlspace.

1 job
One missed call = one lost job

A burst pipe or dead furnace is booked with whoever answers first. Voicemail loses the job every time.

Nights
The worst breakdowns are after hours

No heat at 11pm, flooding on a Sunday — that’s exactly when nobody’s at the phone.

On the tools
You can’t answer mid-repair

You’re on a roof, under a house, or driving between jobs. The phone is the first thing to drop.

The fix

A dispatcher that never misses a call.

It answers in a friendly, natural voice, tells an emergency from a routine job, captures the address and the problem, and books the service call — 24/7, even when every tech is already out.

🚨
Triages urgent vs. routine

No heat, no water, sparks — flagged urgent so you can respond fast. Routine jobs get booked in normally.

📍
Captures the job details

Address, the problem, the equipment, and access notes — everything the tech needs before they roll.

📅
Books the service call

Drops the appointment straight into your Google or Outlook calendar with real availability.

💬
Answers the basics

“Do you service my area?” “What are your call-out rates?” “Are you licensed?” — answered from your site.

🌙
Covers nights & weekends

The after-hours emergencies you’re currently missing become booked jobs on Monday morning.

✉️
Texts you the details

Every call comes through as a clean summary by text and email so nothing gets lost between jobs.

See it in action

Answered, booked, and confirmed by text — automatically.

📅Booking confirmed
Today4:00
No-heat call-out
PM
M. Tran
📞Answered live, then texted a confirmation
📞 Call answered by your AI receptionist · 0:48
On the call
My furnace stopped working and it’s freezing — can someone come out today?
Text sent to caller
Hi, it's PeakFlow Heating — thanks for calling! You're all set and we've saved your details. Reply here if anything changes. 👍
Works with your stack

Works with the calendar you already run.

No rip-and-replace. Open Lines books into the calendar and tools you already run.

Google CalendarOutlook
Questions

Good to know.

Can it tell an emergency from a routine job?

Yes. It’s tuned to flag urgent situations — no heat, no water, gas or electrical hazards — as high priority so you can respond fast, and book everything else normally.

Does it capture the address and the problem?

Every time. You get the address, the nature of the fault, the equipment, and any access notes — everything a tech needs before rolling to site.

What happens after hours?

It answers 24/7. The late-night and weekend breakdowns you’re missing today get captured and booked, and urgent ones are flagged immediately.

What does it sound like?

A friendly, natural human voice. It always discloses that it’s a virtual assistant and books into your live calendar.

Stop losing jobs to a ringing phone.

Set up your AI receptionist in under 10 minutes and let it triage and book while you stay on the tools.

No credit card required. Live in under 10 minutes.