Open Lines is an AI receptionist that answers every call during the rush — taking reservations, answering hours and menu questions, and capturing large-party and catering enquiries, so your team stays on the floor.
Live in under 10 minutes · Answers 24/7 · Cancel anytime
When the room is full, the phone is the last thing your team can pick up — and the caller books elsewhere.
“Are you open?” “Do you take walk-ins?” “Is there parking?” — answered a hundred times a night, off the floor.
Group dinners and catering are your best revenue — and the calls come in when no one’s free to take them.
It answers in a warm, natural voice, takes reservations, answers the questions callers ask on repeat, and captures large-party and catering enquiries — 24/7, even mid-service.
Captures date, party size, and name, and books the reservation — or drops it into your calendar for the front of house.
“What are your hours?” “Do you have vegan options?” “Is there parking?” — answered instantly from your own site.
Group dinners, private events, and catering enquiries are captured cleanly and sent straight to you.
People plan dinner late at night. The AI books the reservation while your lights are off.
When every line is busy mid-rush, it picks up the calls your team simply can’t.
Reservations and event enquiries arrive as a clean summary so nothing gets missed in the weeds.
Your AI receptionist is tuned to the rhythm of service — protecting the floor from the phone while never dropping a booking.
It takes standard bookings, and routes big-group, private-event, and catering enquiries to you as priority — the revenue you can’t afford to miss.
Hours, parking, walk-ins, vegan/gluten-free options and allergen questions are answered straight from your own site, so the team isn’t pulled off the floor.
When every line is busy mid-service, it picks up the overflow so callers reach a friendly voice instead of a busy signal.
Example details it captures on a call — illustrative, not a real caller.
No rip-and-replace. Open Lines books into the calendar and tools you already run.
Yes. It captures the date, party size, and guest name and books the reservation — or routes it to your front of house with a clean summary.
It answers the questions callers ask on repeat — hours, parking, dietary options, walk-ins — straight from your own website, so your team isn’t pulled off the floor.
Group dinners, private events, and catering enquiries are captured cleanly and sent to you right away, so your highest-value bookings don’t slip.
That’s the point — when every line is busy mid-service it picks up the overflow, so callers get a warm voice instead of a busy signal.
A warm, natural human voice. It always discloses that it’s a virtual assistant, and it answers 24/7 — even after you close.