Open Lines is an AI receptionist that answers every call while your team is under the hood — routing sales, service, and collision calls, capturing the vehicle details, and booking the right appointment straight into your calendar.
Live in under 10 minutes · Books into Google & Outlook · Cancel anytime
Everyone’s on a car. The phone rings out, and the service booking goes to the shop down the road.
Sales, service, and collision get tangled — and the caller gives up before reaching the right person.
Drivers call about a noise or a warning light in the evening. No answer means no appointment.
It answers in a friendly, natural voice, routes the caller to the right department, captures the vehicle and the issue, and books the appointment — 24/7, even when every bay is full.
Figures out what the caller needs and captures it for the right department — no more tangled lines.
Year, make, model, and the problem — so your advisor has the full picture before the car arrives.
Drops service and estimate appointments straight into your Google or Outlook calendar with real availability.
“Do you do diagnostics?” “Are you open Saturday?” “Do you offer loaners?” — answered from your site.
The evening and weekend calls you’re missing today become booked appointments for the week ahead.
A clean summary of each caller — vehicle, issue, department, and next step — lands in your inbox.
Your AI receptionist is tuned to work like a sharp service advisor — getting the caller to the right department with the vehicle already on file.
It works out whether the caller needs service, sales, or collision, and captures the call for the right desk instead of leaving it tangled on one line.
It takes the year, make, and model (and VIN when the caller has it), plus the reported issue, so your advisor has the full picture before the car arrives.
Breakdowns, no-starts, and collision calls are flagged as urgent so a stranded driver reaches you fast instead of waiting on hold.
Example details it captures on a call — illustrative, not a real caller.
No rip-and-replace. Open Lines books into the calendar and tools you already run.
Yes. It works out what the caller needs and captures it for the right department, so calls don’t get tangled or dropped between desks.
It takes the year, make, model, and the problem (and the VIN when the caller has it), so your service advisor has the full picture before the car ever arrives.
No-starts, breakdowns, and collision calls are flagged as urgent so a stranded driver reaches you quickly instead of sitting in voicemail.
It books service appointments and estimates straight into your Google or Outlook calendar using your live availability.
A friendly, natural human voice. It always discloses that it’s a virtual assistant and answers 24/7 — even after you close.